xValue: A practical guide to demonstrate customer value for B2B SaaS leaders
06-Feb-2020
Lack of demonstrable customer value is the #1 challenge for B2B SaaS products. In this session, let's 4 key strategies that you can use to acquire customers, monetize and retain revenue for your SaaS product.
Connect with me at www.linkedin.com/in/khadilkar or ak@enterprisecx.io
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Takeaways
9 Takeaways
Vinay Kumar
Feb 10, 2020 | 08:28 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Yes, every customer would look for tangible value from products.
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
My favourite is Use Cases strategy
What is one thing you will do differently based on what you learned from today's session?
Apply this framework for every SaaS product that we build.
Geoffrey Rodgers
Feb 06, 2020 | 11:37 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Absolutely
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
Not sure. Need to think about it.
What is one thing you will do differently based on what you learned from today's session?
Biz case revisiting
scott morrison
Feb 06, 2020 | 11:28 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Absolutely We are in a “show me the value” product phase.
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
I liked the KPIs
What is one thing you will do differently based on what you learned from today's session?
Apply this framework to the SAAS product we offer now
Olivia Barros
Feb 06, 2020 | 11:25 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Absolutely
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
Providing a KPI dashboard has proven to be a tremendous value for customers.
What is one thing you will do differently based on what you learned from today's session?
Identify single biggest outcome that a customer is looking for, and show how my product can transform their company.
Karen Chan Daza
Feb 06, 2020 | 11:20 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Yes they definitely are.
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
KPI and transformation
What is one thing you will do differently based on what you learned from today's session?
Define kpi
Alys Richards
Feb 06, 2020 | 11:16 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Absolutely
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
KPIs were very useful
What is one thing you will do differently based on what you learned from today's session?
Collaborate better with other internal teams
Audrey Lespier
Feb 06, 2020 | 11:15 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Absolutely
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
KPI and Use case
What is one thing you will do differently based on what you learned from today's session?
Work with other internal teams to set KPI
Paul Cifka
Feb 06, 2020 | 11:15 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Absolutely
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
Transformation
What is one thing you will do differently based on what you learned from today's session?
Use customer feedback for tie breaker on kpi selection
kevin chaulk
Feb 06, 2020 | 11:15 pm
0 Likes 0 Love 0 Smart Are your customers expecting tangible value from your product? Absolutely / Maybe / I don't think so
Absolutely
Of the four strategies (KPI, Use Cases, Coverage and Transformation), which one is your favorite?
Use Cases ...
What is one thing you will do differently based on what you learned from today's session?
KPI setting